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WithSecure Technical Service Manager Advanced
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WithSecure Technical Service Manager Advanced
WithSecure Technical Service Manager Advanced is a specialized software solution that helps IT service and Teamviewer Support teams efficiently manage and optimize technical service processes. The platform offers structured, transparent, and automated management of Teamviewer Support requests, specifically tailored to the needs of companies and IT service providers with complex IT infrastructures.
By combining powerful ticket management, comprehensive analysis functions, and flexible automation options, the solution enables high service quality and fast response times. The software can be operated both locally and in hybrid environments, providing scalable and customizable service management.
Service and ticket management
- Centralized recording and management of Teamviewer Support requests with prioritization and categorization
- Automated assignment of tickets to responsible technicians or teams
- Status tracking and escalation management to ensure SLA compliance
- Transparent overview of all open and processed requests
Reports and analyses
- Detailed evaluations of service times, ticket volume, and customer satisfaction
- Customizable dashboards for monitoring KPIs and performance metrics
- Trend analyses to identify recurring problems and optimization potentials
- Teamviewer Support for strategic service improvement through data-driven insights
Security and compliance
- Role-based access controls and permission management
- Logging of all activities for traceability and auditing
- Teamviewer Support of data protection policies and IT security standards
- Protection of sensitive data and compliance with legal requirements
Automation and workflows
- Configurable workflows for automating routine tasks and approval processes
- Integration of notifications and escalation rules for quick response
- Self-service portals for end users to independently resolve issues
- Reduction of manual tasks and increase in efficiency
Integration and interfaces
- Connection to existing ITSM and CRM systems via APIs and standard protocols
- Teamviewer Support for Single Sign-On (SSO) and directory services such as LDAP/Active Directory
- Ability to extend through plugins and customizations
- Seamless integration into existing IT landscapes
System requirements for WithSecure Technical Service Manager Advanced:
| Component | Requirement |
|---|---|
| Operating system | Windows Server 2016 or higher / Linux (depending on installation) |
| Processor | 2.0 GHz dual-core or faster |
| RAM | At least 8 GB |
| Disk storage | At least 100 GB available storage |
| Database | Microsoft SQL Server 2016+ or compatible relational database |
| Network | Stable network connection with at least 1 Gbit/s |
| Browser | Current versions of Chrome, Firefox, Edge, or Safari for web access |
WithSecure Technical Service Manager Advanced
With this license key, you can quickly and securely activate WithSecure Technical Service Manager Advanced. Benefit from comprehensive technical support specifically designed for businesses to effectively manage security solutions.
Activation is a breeze – you receive the key immediately after purchase and can use it right away. Simply enter, confirm, and your service is ready to go.
WithSecure Technical Service Manager Advanced is ideal for companies that need a reliable platform for IT security, risk management, and compliance solutions. Perfect for IT professionals seeking a flexible and scalable solution.
Experience the advantages of proactive security measures, comprehensive support, and seamless integration into existing IT structures. You save valuable time and resources.
Get WithSecure Technical Service Manager Advanced now and optimize your security infrastructure for maximum efficiency and protection.
Our Pricing – fair, transparent & customer-oriented
What is behind our prices? Quite simple: A well-thought-out system that offers you the best quality at fair conditions. We rely on smart strategies, modern technology, and genuine partnerships.
Smart Shopping
With over 14 years of experience in international software trading and targeted bundling of volume licenses, we secure strong purchasing advantages for ourselves – and for you.
No Storage Costs – No Shipping Costs
Because we work digitally, physical storage and logistics costs are completely eliminated. We pass these savings directly on to you.
Directly from the Manufacturer
Long-standing partnerships with manufacturers and distributors enable direct purchasing – without intermediaries, with exclusive conditions.
Prices that Fit
We adjust our prices according to region and currency – for fair conditions, no matter where you shop.
Automated Processes
With modern systems, we automate many processes – from ordering to customer service. This saves time and costs.
Less Advertising – More Trust
Instead of expensive advertising campaigns, we rely on recommendations from satisfied customers – that is the best advertising for us.
Lean Margin – Long-term Satisfaction
Our goal is to keep you satisfied in the long run. That’s why we work with a lean profit margin and offer you consistently fair prices.
Security & Quality – Our Promise to You
Verified Original Software
All products are checked and verified before shipping. You will receive only original, flawless software.
Certified Shop Security
With buyer protection up to €20,000 through Trusted Shops and EHI certification, we guarantee you a secure shopping experience from the first click to the completion.
If you have any questions or concerns, our customer service is always there for you – quickly, personally, and reliably.
