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Dynamics 365 Customer Service Professional (NCE)
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Dynamics 365 Customer Service Professional (NCE)
Dynamics 365 Customer Service Professional (NCE) is a cloud-based CRM solution from Microsoft, specifically designed for customer service teams. The software enables companies to efficiently manage customer inquiries, optimize service processes, and sustainably increase customer satisfaction.
The solution is particularly suitable for medium-sized and large companies that require a scalable and integrated platform for professional customer service. Through seamless integration with other Microsoft services, Dynamics 365 Customer Service Professional offers a comprehensive and flexible environment for modern service requirements.
Customer Service Management
- Central Management of Customer Requests, Cases, and Service Histories
- Automated Assignment and Prioritization of Service Cases
- Efficient Case Handling to Improve Service Quality
- Transparent Tracking of All Customer Interactions
Omnichannel Communication
- Teamviewer Support for Channels such as Email, Phone, Chat, and Social Media
- Unified Customer View Across All Communication Channels
- Improved Accessibility and Customer Retention
- Seamless Handover Between Channels for Consistent Service Experiences
Analysis and Reporting
- Real-Time Dashboards for Monitoring Service Metrics
- Customizable Reports for Performance Evaluation and Trend Analysis
- Informed Decision-Making Based on Data-Driven Insights
- Continuous Optimization of Service Processes
Automation and Workflows
- Automated Workflows to Accelerate Service Processes
- AI-powered Suggestions for Problem Solving and Case Handling
- Reduction of Manual Tasks and Sources of Error
- Increase in Efficiency and Customer Satisfaction
Integration and Extensibility
- Seamless integration with other Dynamics 365 modules and Microsoft 365
- Expandable through Power Platform and third-party apps
- Flexible adaptation to individual business requirements
- Scalable solution for growing businesses
Mobile accessibility
- Access to service functions via mobile apps for iOS and Android
- Teamviewer Support for field service employees and remote teams
- Flexible working from anywhere with secure access
- Optimized user interface for mobile devices
System requirements for Dynamics 365 Customer Service Professional (NCE):
| Component | Requirement |
|---|---|
| Web browsers | Current versions of Microsoft Edge, Chrome, Firefox, Safari |
| Internet connection | Broadband internet connection (DSL, cable, LTE, 5G) |
| Mobile devices | iOS 13.0+ or Android 8.0+ for mobile apps |
| Screen resolution | At least 1024 x 768 pixels |
Dynamics 365 Customer Service Professional (NCE)
With this license key, you can quickly and securely activate Dynamics 365 Customer Service Professional (NCE). Benefit from a comprehensive solution specifically designed to enhance customer service.
Activation is a breeze – you receive the key immediately after purchase and can use it right away. Simply enter it, confirm, and your customer service is ready to go.
Dynamics 365 Customer Service Professional is ideal for companies that need a reliable platform for case management, knowledge bases, and customer interactions. Perfect for service teams looking for a flexible and scalable solution.
Experience the benefits of enhanced automation features, comprehensive analytics, and seamless integration into existing IT structures. You save valuable time and resources.
Get Dynamics 365 Customer Service Professional (NCE) now and optimize your customer service for maximum efficiency and customer satisfaction.
Our Pricing – fair, transparent & customer-oriented
What is behind our prices? Quite simple: A well-thought-out system that offers you the best quality at fair conditions. We rely on smart strategies, modern technology, and genuine partnerships.
Smart Shopping
With over 14 years of experience in international software trading and targeted bundling of volume licenses, we secure strong purchasing advantages for ourselves – and for you.
No Storage Costs – No Shipping Costs
Because we work digitally, physical storage and logistics costs are completely eliminated. We pass these savings directly on to you.
Directly from the Manufacturer
Long-standing partnerships with manufacturers and distributors enable direct purchasing – without intermediaries, with exclusive conditions.
Prices that Fit
We adjust our prices according to region and currency – for fair conditions, no matter where you shop.
Automated Processes
With modern systems, we automate many processes – from ordering to customer service. This saves time and costs.
Less Advertising – More Trust
Instead of expensive advertising campaigns, we rely on recommendations from satisfied customers – that is the best advertising for us.
Lean Margin – Long-term Satisfaction
Our goal is to keep you satisfied in the long run. That’s why we work with a lean profit margin and offer you consistently fair prices.
Security & Quality – Our Promise to You
Verified Original Software
All products are checked and verified before shipping. You will receive only original, flawless software.
Certified Shop Security
With buyer protection up to €20,000 through Trusted Shops and EHI certification, we guarantee you a secure shopping experience from the first click to the completion.
If you have any questions or concerns, our customer service is always there for you – quickly, personally, and reliably.
