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Dynamics 365 Remote Assist (NCE)
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Dynamics 365 Remote Assist (NCE)
Dynamics 365 Remote Assist (NCE) is a cloud-based mixed reality solution from Microsoft, specifically designed for use in industry, technical support, and field service employees. The software enables technicians and experts to collaborate in real time by providing visual support via HoloLens or mobile devices.
With Dynamics 365 Remote Assist, companies can perform complex maintenance, repair, or installation tasks more efficiently and cost-effectively without experts needing to be physically on site. This leads to optimized service processes, reduced downtime, and better utilization of expert knowledge—regardless of employee location.
Real-time collaboration
- Live video calls with integrated mixed reality support
- Shared viewing and marking of objects in the real environment
- Support for Microsoft HoloLens, iOS, and Android devices
- Efficient collaboration between technicians and experts in real time
Communication and remote support
- Voice and video chat for direct communication between experts and technicians
- Visual transmission of instructions for quick problem resolution
- Recording of sessions for later analysis and training
- Improved Teamviewer Support quality through interactive remote assistance
Integration and data access
- Seamless integration with Microsoft Dynamics 365 and Microsoft 365 services
- Access to technical documentation, work instructions, and checklists directly within the application
- Synchronization with enterprise systems to update service reports
- Enables consistent and up-to-date information for field service employees
Cloud-based platform
- Secure storage and management of data in the Microsoft Azure Cloud
- Scalability for businesses of all sizes
- Access from anywhere with internet connection
- High availability and data protection through Microsoft cloud infrastructure
Mobile and mixed reality functionality
- Teamviewer Support of Microsoft HoloLens for immersive mixed reality experiences
- Mobile apps for smartphones and tablets for flexible use in the field
- Offline mode for limited use in poor network coverage
- Enables flexible and location-independent working
System requirements for Dynamics 365 Remote Assist (NCE):
| Component | Requirement |
|---|---|
| Devices | Microsoft HoloLens 2 or compatible iOS (iOS 13.0+) and Android devices (Android 8.0+) |
| Operating system | Windows 10 (for HoloLens), iOS, Android |
| Internet connection | Broadband internet connection for optimal video and data transmission |
| Web browser | Current versions of Edge, Chrome, or Safari (for web access to portals) |
| Microsoft 365 | Required Microsoft 365 account with Dynamics 365 Remote Assist license |
Dynamics 365 Remote Assist (NCE)
With Dynamics 365 Remote Assist (NCE), you can enhance collaboration and support in real-time, no matter where your team members are located. This innovative solution allows you to provide visual guidance and support directly through Augmented Reality.
Activation is a breeze – you receive the license key immediately after purchase and can use it right away. Just enter it, confirm, and you’re ready to go.
Dynamics 365 Remote Assist is perfect for companies looking to make their communication and problem-solving more efficient. Whether in technical support or training – this software is a real game changer.
Benefit from faster problem resolution, improved collaboration, and higher efficiency in your team. With this solution, you save time and can focus on what matters most.
Get Dynamics 365 Remote Assist (NCE) now and experience how easy and effective collaboration can be in your company!
Our Pricing – fair, transparent & customer-oriented
What is behind our prices? Quite simple: A well-thought-out system that offers you the best quality at fair conditions. We rely on smart strategies, modern technology, and genuine partnerships.
Smart Shopping
With over 14 years of experience in international software trading and targeted bundling of volume licenses, we secure strong purchasing advantages for ourselves – and for you.
No Storage Costs – No Shipping Costs
Because we work digitally, physical storage and logistics costs are completely eliminated. We pass these savings directly on to you.
Directly from the Manufacturer
Long-standing partnerships with manufacturers and distributors enable direct purchasing – without intermediaries, with exclusive conditions.
Prices that Fit
We adjust our prices according to region and currency – for fair conditions, no matter where you shop.
Automated Processes
With modern systems, we automate many processes – from ordering to customer service. This saves time and costs.
Less Advertising – More Trust
Instead of expensive advertising campaigns, we rely on recommendations from satisfied customers – that is the best advertising for us.
Lean Margin – Long-term Satisfaction
Our goal is to keep you satisfied in the long run. That’s why we work with a lean profit margin and offer you consistently fair prices.
Security & Quality – Our Promise to You
Verified Original Software
All products are checked and verified before shipping. You will receive only original, flawless software.
Certified Shop Security
With buyer protection up to €20,000 through Trusted Shops and EHI certification, we guarantee you a secure shopping experience from the first click to the completion.
If you have any questions or concerns, our customer service is always there for you – quickly, personally, and reliably.
