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Dynamics 365 Customer Service Enterprise (NCE)
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Dynamics 365 Customer Service Enterprise (NCE)
Dynamics 365 Customer Service Enterprise (NCE) is a comprehensive cloud-based CRM solution from Microsoft, specifically designed for companies that want to optimize their customer service at a high level. This Enterprise edition offers advanced features for managing customer inquiries, automating service processes, and improving customer satisfaction.
The solution is particularly suitable for medium and large companies with complex service requirements and multiple support channels. Through integration with the Microsoft Power Platform and the use of Microsoft Azure, Dynamics 365 Customer Service Enterprise (NCE) ensures a scalable, secure, and highly available service environment.
User interface and dashboard
- Intuitive, customizable user interfaces for service staff and managers
- Real-time dashboards for monitoring service metrics and SLA status
- Multichannel view for all customer interactions in one place
- Clear visualization for quick decision making
Security and Data Privacy
- Role-based access controls and permissions
- Compliance with data protection standards such as GDPR
- Encryption of data at rest and in transit
- Comprehensive compliance and security certifications
Network and cloud integration
- Complete integration into the Microsoft Power Platform and other Dynamics 365 modules
- Cloud-based scalability and high availability via Microsoft Azure
- API interfaces for connecting external systems and applications
- Location-independent access via web browsers and mobile devices
Automation and workflows
- Automated ticket assignment based on skills, availability, and priority
- AI-powered suggestions for problem solving and case handling
- Customizable workflows to optimize service processes
- Efficient escalation and team management features
System requirements for Dynamics 365 Customer Service Enterprise (NCE):
| Component | Requirement |
|---|---|
| Web browsers | Current versions of Microsoft Edge, Chrome, Firefox, Safari |
| Internet connection | Broadband internet connection (DSL, cable, LTE, 5G) |
| Mobile devices | iOS 14.0+ or Android 10.0+ for mobile apps |
| Screen resolution | At least 1024 x 768 pixels |
Dynamics 365 Customer Service Enterprise (NCE)
With this license key, you can quickly and securely activate Dynamics 365 Customer Service Enterprise (NCE). Benefit from a comprehensive solution specifically designed to enhance the customer experience.
Activation is a breeze – you receive the key immediately after purchase and can use it right away. Just enter it, confirm, and your customer service is ready to go.
Dynamics 365 Customer Service Enterprise is ideal for companies that need a reliable platform for customer interaction, case management, and knowledge bases. Perfect for service teams looking for a flexible and scalable solution.
Experience the benefits of enhanced automation features, comprehensive analytics, and seamless integration into existing IT structures. You save valuable time and resources.
Get Dynamics 365 Customer Service Enterprise (NCE) now and optimize your customer service for maximum efficiency and customer satisfaction.
Our Pricing – fair, transparent & customer-oriented
What is behind our prices? Quite simple: A well-thought-out system that offers you the best quality at fair conditions. We rely on smart strategies, modern technology, and genuine partnerships.
Smart Shopping
With over 14 years of experience in international software trading and targeted bundling of volume licenses, we secure strong purchasing advantages for ourselves – and for you.
No Storage Costs – No Shipping Costs
Because we work digitally, physical storage and logistics costs are completely eliminated. We pass these savings directly on to you.
Directly from the Manufacturer
Long-standing partnerships with manufacturers and distributors enable direct purchasing – without intermediaries, with exclusive conditions.
Prices that Fit
We adjust our prices according to region and currency – for fair conditions, no matter where you shop.
Automated Processes
With modern systems, we automate many processes – from ordering to customer service. This saves time and costs.
Less Advertising – More Trust
Instead of expensive advertising campaigns, we rely on recommendations from satisfied customers – that is the best advertising for us.
Lean Margin – Long-term Satisfaction
Our goal is to keep you satisfied in the long run. That’s why we work with a lean profit margin and offer you consistently fair prices.
Security & Quality – Our Promise to You
Verified Original Software
All products are checked and verified before shipping. You will receive only original, flawless software.
Certified Shop Security
With buyer protection up to €20,000 through Trusted Shops and EHI certification, we guarantee you a secure shopping experience from the first click to the completion.
If you have any questions or concerns, our customer service is always there for you – quickly, personally, and reliably.
