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Power Virtual Agent (NCE)
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Power Virtual Agent (NCE)
Power Virtual Agent (NCE) is a cloud-based platform from Microsoft that enables companies to create and manage intelligent chatbots without programming skills. The solution targets business users and IT teams who want to efficiently design customer service, internal support processes, or automated interactions.
With a user-friendly interface, seamless integration into Microsoft 365 and Azure, and flexible customization options, Power Virtual Agent (NCE) helps companies meet individual requirements and optimize digital communication. This allows chatbots to be quickly implemented to improve customer service and automate internal processes.
User-friendly bot creation
- Visual drag-and-drop interface for easy dialogue design
- Templates and AI-powered suggestions for rapid bot development
- No programming skills required
- Quick customization and extension of chatbots
Integration and extensibility
- Seamless connection to Microsoft Teams, Dynamics 365, and other Microsoft services
- Teamviewer Support for Power Automate to automate complex workflows
- Extension possible through custom connectors
- Flexible integration into existing IT infrastructures
Communication and interaction
- Multichannel support for web, mobile apps, and social media
- Natural language processing (NLP) for contextual responses
- Dialog management for personalized user experiences
- Teamviewer Support for multiple languages
Security and Compliance
- Compliance with Microsoft standards for data protection and data security
- Role-based access control and monitoring of bot activities
- Regular security updates and compliance certifications
- Protection of sensitive data through encryption
Analysis and monitoring
- Real-time analysis of bot performance and user interactions
- Reports for optimizing dialogues and user experience
- Identification of improvement potentials through detailed insights
- Integration with Power BI for advanced analytics
System requirements for Power Virtual Agent (NCE):
| Component | Requirement |
|---|---|
| Web browser | Current versions of Chrome, Edge, Firefox, Safari |
| Internet connection | Stable broadband connection (DSL, cable, LTE, 5G) |
| Platform | Cloud-based, access via Microsoft 365 account |
| Mobile devices | iOS 14.0+ or Android 10.0+ for mobile use via Microsoft Teams or browser |
Power Virtual Agent (NCE)
With Power Virtual Agent (NCE), you can create intelligent chatbots that are available to your customers around the clock. This powerful platform allows you to develop chatbots without programming knowledge that respond to common questions and concerns.
Creating is easy – you can work with a user-friendly interface to design and customize your bots. Use drag-and-drop features to structure your conversations and tailor your bots optimally to the needs of your users.
Power Virtual Agent (NCE) is ideal for companies looking to improve their customer communication while saving resources. Integration into existing systems is seamless and enables efficient management of inquiries.
Experience the benefits of automated responses, 24/7 availability, and an improved customer experience. With Power Virtual Agent (NCE), you can significantly increase your customers' satisfaction.
Start today with Power Virtual Agent (NCE) and revolutionize the way you communicate with your customers!
Our Pricing – fair, transparent & customer-oriented
What is behind our prices? Quite simple: A well-thought-out system that offers you the best quality at fair conditions. We rely on smart strategies, modern technology, and genuine partnerships.
Smart Shopping
With over 14 years of experience in international software trading and targeted bundling of volume licenses, we secure strong purchasing advantages for ourselves – and for you.
No Storage Costs – No Shipping Costs
Because we work digitally, physical storage and logistics costs are completely eliminated. We pass these savings directly on to you.
Directly from the Manufacturer
Long-standing partnerships with manufacturers and distributors enable direct purchasing – without intermediaries, with exclusive conditions.
Prices that Fit
We adjust our prices according to region and currency – for fair conditions, no matter where you shop.
Automated Processes
With modern systems, we automate many processes – from ordering to customer service. This saves time and costs.
Less Advertising – More Trust
Instead of expensive advertising campaigns, we rely on recommendations from satisfied customers – that is the best advertising for us.
Lean Margin – Long-term Satisfaction
Our goal is to keep you satisfied in the long run. That’s why we work with a lean profit margin and offer you consistently fair prices.
Security & Quality – Our Promise to You
Verified Original Software
All products are checked and verified before shipping. You will receive only original, flawless software.
Certified Shop Security
With buyer protection up to €20,000 through Trusted Shops and EHI certification, we guarantee you a secure shopping experience from the first click to the completion.
If you have any questions or concerns, our customer service is always there for you – quickly, personally, and reliably.
