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Dynamics 365 Partner Sandbox Customer Service Digital Messaging
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Dynamics 365 Partner Sandbox Customer Service Digital Messaging
Dynamics 365 Partner Sandbox Customer Service Digital Messaging is a cloud-based solution specifically designed for companies to optimize customer service through digital communication channels. This platform enables companies to interact with their customers via various messaging services such as SMS, WhatsApp, and other channels.
The solution is especially suitable for companies looking to modernize their customer service and increase customer satisfaction through fast and efficient communication. With a user-friendly interface and powerful features, companies can effectively manage their customer inquiries while increasing the efficiency of their service teams.
Multichannel communication
- Teamviewer Support for various messaging platforms, including SMS, WhatsApp, and Microsoft Teams
- Unified user interface for managing all customer inquiries across various channels
Automation and AI-powered responses
- Use of chatbots to automate frequent inquiries and relieve the service team
- AI-powered suggestions for responses to reduce response time
Real-time analytics and reporting
- Detailed dashboards for monitoring service performance and customer satisfaction
- Customizable reports for analyzing trends and identifying improvement opportunities
Security and data protection
- Compliance with data protection regulations such as GDPR to ensure data security
- Encryption of communication to ensure the confidentiality of customer data
User and role management
- Flexible user management for assigning roles and permissions within the team
- Ability to create user groups for more efficient management
System requirements for Dynamics 365 Partner Sandbox Customer Service Digital Messaging:
| Component | Requirement |
|---|---|
| Web browser | Current versions of Chrome, Firefox, Edge or Safari |
| Internet connection | Broadband connection (DSL/Cable/LTE/5G) |
| Screen resolution | At least 1280 x 800 |
| Microsoft Dynamics 365 | Required for the integration and use of the features |
Dynamics 365 Partner Sandbox Customer Service Digital Messaging
With this solution, you can use the Dynamics 365 Partner Sandbox for the Customer Service area and implement digital messaging features. Benefit from seamless communication with your customers across various digital channels.
The integration is easy – you can start communicating right after setup. Reach your customers via chat, SMS, and social media and enhance your customer service experience.
Dynamics 365 Customer Service provides you with the tools you need to ensure efficient and responsive customer support. Ideal for businesses looking to strengthen their customer loyalty.
Experience the benefits of intelligent automation, comprehensive analytics, and a user-friendly interface that helps you keep track of all customer interactions. You can respond to inquiries faster and increase your customers' satisfaction.
Get started now with the Dynamics 365 Partner Sandbox and revolutionize your customer service through effective digital messaging.
Our Pricing – fair, transparent & customer-oriented
What is behind our prices? Quite simple: A well-thought-out system that offers you the best quality at fair conditions. We rely on smart strategies, modern technology, and genuine partnerships.
Smart Shopping
With over 14 years of experience in international software trading and targeted bundling of volume licenses, we secure strong purchasing advantages for ourselves – and for you.
No Storage Costs – No Shipping Costs
Because we work digitally, physical storage and logistics costs are completely eliminated. We pass these savings directly on to you.
Directly from the Manufacturer
Long-standing partnerships with manufacturers and distributors enable direct purchasing – without intermediaries, with exclusive conditions.
Prices that Fit
We adjust our prices according to region and currency – for fair conditions, no matter where you shop.
Automated Processes
With modern systems, we automate many processes – from ordering to customer service. This saves time and costs.
Less Advertising – More Trust
Instead of expensive advertising campaigns, we rely on recommendations from satisfied customers – that is the best advertising for us.
Lean Margin – Long-term Satisfaction
Our goal is to keep you satisfied in the long run. That’s why we work with a lean profit margin and offer you consistently fair prices.
Security & Quality – Our Promise to You
Verified Original Software
All products are checked and verified before shipping. You will receive only original, flawless software.
Certified Shop Security
With buyer protection up to €20,000 through Trusted Shops and EHI certification, we guarantee you a secure shopping experience from the first click to the completion.
If you have any questions or concerns, our customer service is always there for you – quickly, personally, and reliably.
