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TeamViewer Add-On Staff Agent
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TeamViewer Add-On Staff Agent
The TeamViewer Add-On Staff Agent is a powerful extension for the TeamViewer software, specifically designed for support and helpdesk teams. It enables support staff to handle customer requests more efficiently and in a structured manner by providing additional features for managing support tickets and integrating into existing helpdesk systems.
This extension is ideal for IT support teams using TeamViewer as a remote maintenance tool and looking to optimize their service processes. Through seamless integration and automated assignment of support sessions to tickets, traceability is improved and customer satisfaction is increased.
Support and ticket management
- Integration with common helpdesk systems for seamless management of support tickets
- Automatic assignment of support sessions to tickets for better traceability
Integration and interfaces
- API support for integration with CRM and ITSM systems
- Advanced logging and documentation of support sessions
User and role management
- Assignment of support requests to specific employees or teams
- Rights and access control for different support roles
Reports and Analyses
- Evaluation of support services and session statistics
- Clear dashboards for monitoring support quality
System requirements for TeamViewer Add-On Staff Agent:
| Component | Requirement |
|---|---|
| Operating system | Windows 7 or higher, macOS 10.13 or higher |
| TeamViewer version | TeamViewer 15 or newer |
| Internet connection | Broadband connection for remote maintenance sessions |
| Hardware | Standard PC or laptop with at least 2 GB RAM |
TeamViewer Add-On Staff Agent
With this add-on, you can expand TeamViewer and increase the efficiency of your support team. Benefit from a user-friendly interface specifically designed for managing support requests.
The integration is straightforward – you can activate the add-on immediately after purchase and start using it right away. Simply install, configure, and your team is ready to go.
TeamViewer Add-On Staff Agent is ideal for companies that need a reliable solution for remote support, teamwork, and customer service. Perfect for IT professionals looking to optimize their support processes.
Experience the advantages of enhanced communication features, efficient ticket management, and seamless integration into existing systems. You save valuable time and resources.
Get the TeamViewer Add-On Staff Agent now and improve your support team's performance for maximum customer satisfaction.
Our Pricing – fair, transparent & customer-oriented
What is behind our prices? Quite simple: A well-thought-out system that offers you the best quality at fair conditions. We rely on smart strategies, modern technology, and genuine partnerships.
Smart Shopping
With over 14 years of experience in international software trading and targeted bundling of volume licenses, we secure strong purchasing advantages for ourselves – and for you.
No Storage Costs – No Shipping Costs
Because we work digitally, physical storage and logistics costs are completely eliminated. We pass these savings directly on to you.
Directly from the Manufacturer
Long-standing partnerships with manufacturers and distributors enable direct purchasing – without intermediaries, with exclusive conditions.
Prices that Fit
We adjust our prices according to region and currency – for fair conditions, no matter where you shop.
Automated Processes
With modern systems, we automate many processes – from ordering to customer service. This saves time and costs.
Less Advertising – More Trust
Instead of expensive advertising campaigns, we rely on recommendations from satisfied customers – that is the best advertising for us.
Lean Margin – Long-term Satisfaction
Our goal is to keep you satisfied in the long run. That’s why we work with a lean profit margin and offer you consistently fair prices.
Security & Quality – Our Promise to You
Verified Original Software
All products are checked and verified before shipping. You will receive only original, flawless software.
Certified Shop Security
With buyer protection up to €20,000 through Trusted Shops and EHI certification, we guarantee you a secure shopping experience from the first click to the completion.
If you have any questions or concerns, our customer service is always there for you – quickly, personally, and reliably.
