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WithSecure Technical Service Manager Premium
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WithSecure Technical Service Manager Premium
WithSecure Technical Service Manager Premium is a comprehensive software solution specifically designed for IT service and support teams to efficiently manage and optimize technical service processes. The premium version targets medium-sized and large companies that need a professional platform to control service requests, incident management, and resource planning.
The software is especially suitable for IT departments and Managed Service Providers (MSPs) looking for a centralized, scalable solution for their technical Teamviewer Support and maintenance tasks. Thanks to the modular architecture, the solution can be flexibly adapted to individual requirements and ensures high availability even without a permanent internet connection.
Service and Incident Management
- Centralized recording and tracking of service requests and incidents
- Prioritization and escalation of incidents for rapid problem resolution
- Automated ticket assignment based on skills and availability
- Efficient control of Teamviewer Support processes for improved customer satisfaction
Reports and analyses
- Detailed evaluations of service times, ticket volume, and team performance
- Customizable dashboards for real-time overview of KPIs and SLA fulfillment
- Trend analyses to identify recurring problems and optimization potentials
- Well-founded decision-making basis for continuous process improvement
Resource and time management
- Planning and assignment of tasks and service deployments to technicians
- Recording of working hours and material consumption for accurate billing
- Calendar integration and notifications to avoid scheduling conflicts
- Optimal utilization of resources through transparent planning
Security and data protection
- Role-based access controls and permission management
- Encrypted data transmission and storage according to current data protection standards
- Audit logs for tracking all changes and activities
- Maximum security for sensitive company data
Integration and interfaces
- Connection to common ITSM and CRM systems for seamless data exchange
- API interfaces for individual extension and automation
- Teamviewer Support for email and chat integration for multichannel support
- Flexible integration into existing IT infrastructures
System requirements for WithSecure Technical Service Manager Premium:
| Component | Requirement |
|---|---|
| Operating system | Windows Server 2016 or higher |
| Processor | 2.0 GHz dual-core or faster |
| RAM | At least 8 GB |
| Disk storage | At least 100 GB available storage space |
| Database | Microsoft SQL Server 2016 or higher |
| Network | Stable LAN connection with at least 1 Gbit/s |
| Browser | Current versions of Chrome, Firefox, Edge |
WithSecure Technical Service Manager Premium
With this license key, you can quickly and securely activate WithSecure Technical Service Manager Premium. Benefit from comprehensive Teamviewer Support designed specifically for businesses.
Activation is a breeze – you receive the key immediately after purchase and can use it right away. Simply enter, confirm, and your service is ready to go.
WithSecure Technical Service Manager Premium is ideal for companies that need reliable Teamviewer Support for their IT infrastructure. Perfect for IT professionals seeking a proactive and efficient solution.
Experience the advantages of tailored support, fast problem resolution, and continuous optimization of your IT environment. You save valuable time and resources.
Get WithSecure Technical Service Manager Premium now and optimize your technical Teamviewer Support for maximum efficiency and satisfaction.
Our Pricing – fair, transparent & customer-oriented
What is behind our prices? Quite simple: A well-thought-out system that offers you the best quality at fair conditions. We rely on smart strategies, modern technology, and genuine partnerships.
Smart Shopping
With over 14 years of experience in international software trading and targeted bundling of volume licenses, we secure strong purchasing advantages for ourselves – and for you.
No Storage Costs – No Shipping Costs
Because we work digitally, physical storage and logistics costs are completely eliminated. We pass these savings directly on to you.
Directly from the Manufacturer
Long-standing partnerships with manufacturers and distributors enable direct purchasing – without intermediaries, with exclusive conditions.
Prices that Fit
We adjust our prices according to region and currency – for fair conditions, no matter where you shop.
Automated Processes
With modern systems, we automate many processes – from ordering to customer service. This saves time and costs.
Less Advertising – More Trust
Instead of expensive advertising campaigns, we rely on recommendations from satisfied customers – that is the best advertising for us.
Lean Margin – Long-term Satisfaction
Our goal is to keep you satisfied in the long run. That’s why we work with a lean profit margin and offer you consistently fair prices.
Security & Quality – Our Promise to You
Verified Original Software
All products are checked and verified before shipping. You will receive only original, flawless software.
Certified Shop Security
With buyer protection up to €20,000 through Trusted Shops and EHI certification, we guarantee you a secure shopping experience from the first click to the completion.
If you have any questions or concerns, our customer service is always there for you – quickly, personally, and reliably.
